TERMS & CONDITIONS
Tiffin Food has a limited delivery area and offers a Delivery service within 3 miles radius from its Kitchen Post Codes B28 8JE & B11 1NP. If you are not in one of our delivery areas then our online ordering system will give you an option of Local Pickup/ Collection. So, if you are not interested in Local Pickup/ Collection option, then do not continue to place your order and remove your selected options from the Cart.
We accept the following forms of payment:
- Credit / Charge cards: Visa and Mastercard are accepted
- Debit Cards, such as Delta or Switch are accepted
Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.
In the event of Tiffin Food needs to issue a refund, we will endeavour to credit your account within 7-10 working days. Please note, the payment methods may vary at the time of refund.
A payment by a non-cash method (i.e. Credit or Debit Card) is required when ordering online for very first time with www.veggietiffin.co.uk. If you have an existing account setup with us then you will be able to pay by any method for your selected store.
ORDERING, AMENDMENTS & CANCELLATION OF ORDERS
For same day order, you have to contact us by phone and we will give you the available food menu options for the day but you will not able to choose dishes for your own choice for same day orders.
Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent.
If you will choose FlexTiffin Weekly Plan, in that case you have to consume all five days in Plan within 8 working days starting from the first delivery.
Amendments to the order or delivery time can be made no later than 2 hours prior to the start of the delivery window booked.
Amendments to the content of your order can be made up to 2 hours before the delivery window begins. Amends to the order must be made by phoning us or by sending us email. Your initial payment will be cancelled and a new payment raised.
The delivery time slot may be altered up to 2 hours before the start of your order window. The order can only be changed to a new time slot if it is available.
Orders may be cancelled in full up to 2 hours before the start of the delivery window selected. We will endeavour to issue a refund to your credit card account within 7-10 working days.
Cancellations within 2 hours of the start of the delivery window will be charged in full.
PRODUCTS & FOOD ALLERGY
Although every care is taken, but food served may contain some of the 14 Allergens listed: Peanuts, Nuts, Cereals containing Gluten, Milk, Sesame, Soy/ Soya, Molluscs, Sulphur Dioxide (Sulphites), Mustard, Celery, Lupin (EU common), Fish, Crustaceans & Eggs.. The Desserts sold by Tiffin Food may contain nut derivatives. If you suffer from a food allergy or intolerance, please let us know immediately at the time of placing your order. Ingredients can occasionally be substituted or changed, so please review the allergy information provided. Every care is taken to avoid any cross contamination when processing an order.
MINIMUM ORDER VALUE
DELIVERY & COLLECTION TIMES
Collection of orders will be arranged on request.
TRADE MARKS & COPYRIGHT
The content and software on this interactive service may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this interactive service is strictly prohibited.
Tiffin Food logo or logos of its other brands are registered trademarks of Tiffin Food in the United Kingdom. Tiffin Food’s trademarks may not be used in connection with any product or service that is not affiliated with Tiffin Food in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Tiffin Food.